Privacy Policy

ScanMaster Privacy Policy Date: 3 Nov 2021

The website located at (“Website”) and any of our applications are operated by ScanMaster Systems IRT Ltd, a company registered under the laws of Israel (company no. 512563792), with its registered office at 5b Atir Yeda St. industrial park Kfar Saba, Israel  (“ScanMaster, "we", "us", "our").

At ScanMaster, we understand that your privacy is very important and we are committed to safeguarding the privacy of all our visitors.

Our Privacy Policy, which is set out below, explains how we will look after the information, including personal data, that we collect from you or that you provide to us and what we will do with it. Nothing in this Privacy Policy limits your legal rights in relation to your personal data.

When you visit the Website or use any of our applications or provide information to us via the Website or any of our applications, you are accepting and consenting to our processing of your information in accordance with this Privacy Policy, our Terms of Use and any other contract we may have with you. If you do not agree to the terms set out in these terms and policies, you must cease to use the Website and any of our applications immediately.

Please read each of the following sections carefully to understand our views and practices regarding your personal data.

Please contact us if you have any questions about this Privacy Policy or the information we hold about you:

by email:

by phone: 972-9-7791990

When using ScanMaster’ services, technologies, functions, web site or applications, the terms of this policy will apply.

The personal information collected by ScanMaster

The personal information collected by ScanMaster depends on how you are using our services. Individuals typically interface with ScanMaster in one of the following ways:

Site Visitor: If you are visiting our website for details about our products and services, you may be asked to enter your personal details on an online form to receive more information. Cookies may be used to track site usage to assist in product development or monitor behavior for marketing purposes. Visitors from the EU/EEA may initially be asked to expressly consent to cookie usage.

The Information ScanMaster Collects

The types of personal information we may obtain or you may choose to provide include:

  • Contact information (such as name, postal address, email address, phone number)
  • Business contact information, job function, title, department, name and size of organization
  • Content provided
  • Mobile and device unique identifiers
  • Geo-location data
  • IP address, browser type, operating system
  • Other information (such as tracking behavior, cookie preferences, language preferences, age, date of birth, gender and family status), time stamps, device details

Some of this information may be collected automatically by using technologies such as cookies and web beacons, when you interact with advertisements, mobile applications, sales pages, website pages and other digital applications.

Use of Information Collected

The information is collected to perform the following functions:

  • Communicate with you, respond to inquiries and send service notices, issue notices about functions and services including significant developments about the website and/or eCommerce services. (Users cannot normally op-out of this kind of email communication without cancelling the relevant service).
  • Evaluate business, product development, improve services and perform marketing activities.
  • Compliance with legislation, regulations, legal requirements and law enforcement measures, orders and subpoenas from judicial and governmental authorities, enforcement and defense of contractual and legal rights and claims, generation of reserves, guarantees and sureties.
  • Perform data analysis and generation of aggregated data reports based on anonymized information for benefit of ScanMaster, regulators and customers, auditing practices, conducting business intelligence, performance reporting.
  • Provide you with content, data and advertising tailored to your individual interests.
  • Review employment and business development applications.

We may also use information in other ways for which we provide specific notice of at the time of collection.

Bases for processing personal data

We will only collect and use your personal information in accordance with data protection legislation. Our legal basis for processing your personal information are as follows:

  • Consent – Where necessary we may collect and process your personal information if you have given your consent for us to do so, for example, we will only send you certain marketing emails and process any sensitive information about you if we have your consent.
  • Legitimate Interests – We collect and use your personal information for our legitimate business purposes of communicating with you and to help with your enquiries and fulfilling your requests for services.
  • Performance of a contract by us – We collect and use your personal information for the purpose of performance of contracts by us.
  • Compliance with a legal obligation - We collect and use your personal information for the purpose of compliance legal obligations that are applicable and bind us.

How and Where Information is Stored

ScanMaster maintains administrative, technical and physical safeguards designed to protect the personal information provided or collected against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or misuse. Data is also routinely backed up at secure locations in accordance with standard industry practice. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any further questions about privacy or security, or have reason to believe your data security has been compromised please contact us immediately by sending an email to:

The international nature of ScanMaster’ services means that personal data may be transferred beyond your national borders when you use ScanMaster’ Website. By using the Website you are deemed to understand and accept that data may be subject to cross-border transfers.

How long data is retained

ScanMaster stores personal information for as long as necessary to fulfill the purpose for which the personal information was collected and as required or authorized by law. We take measures to delete or permanently de-identify personal information as required by law or if no longer required for the purpose for which it was collected.

Sharing of Personal Information

ScanMaster does not sell or otherwise disclose personal information we collect about you except as disclosed in this Privacy Policy or as may be disclosed to you at the time information is collected.

ScanMaster may share personal information collected with its subsidiaries and other ScanMaster entities.

ScanMaster may share certain information with service providers who provide or perform services on behalf of ScanMaster. We authorize such services providers to use or disclose such information only as necessary to perform services on our behalf or to comply with legal requirements. Such entities are required by contract to safeguard the privacy and security of personal information processed on our behalf. We may also share personal information with other parties with your express consent.

Personal data used with respect to individuals of the EU/EEA often needs to be passed to other parties as part of the processing. Transfers of data may be through APIs, email, and other formats, and may be bi-directional. ScanMaster takes steps to ensure that such parties are committed to compliance with applicable data law including the GDPR and that any additional Data Processors or Sub-Processors used are retained under a contractual duty of compliance and are able to respond to data subject access requests. In certain situations, ScanMaster and its subsidiaries might be deemed to be acting on the instruction of other transaction services or together with such parties, in which case ScanMaster shall itself be obligated to act in a manner compliant with applicable data law.

ScanMaster may use third-party service providers, for example to provide you with support when using the Website and including the use of live chat software. If you sign up for our services we will share your personal information only as necessary for the third party to provide that service. Personal information collected may be stored and processed on secure compliant cloud-based services provided by third parties to ScanMaster. Such service providers are contractually required by ScanMaster to act in compliance with relevant data law.

Merger, sale and/or transfer of corporate assets or reorganization

ScanMaster may transfer information as part of any corporate merger, sale, acquisition, transfer or assets or reorganization without notice. Such transfer will be on the basis of the continuation of all privacy rights set out in this document. You will be notified via email and/or a prominent notice on our website of any change in ScanMaster ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Compliance with court orders & law enforcement agencies

ScanMaster may be required to disclose personal information without notification in response to a lawful request by public authorities, including to meet national security requirements, or in order to comply with a legal requirement, legislation, regulation, court order or subpoena, or when we believe in good faith that disclosure is necessary to protect our rights, prevent harm of financial loss, protect your safety or the safety of others or investigate fraud or cooperate with law enforcement or government agencies, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

EU/EEA Data Privacy Law

With respect to data protection legislation in the European Economic Area, including the GDPR, ScanMaster acts as ‘Data Controller’ concerning information of EU/EEA-based persons that is transmitted to ScanMaster.

Privacy matters concerning ScanMaster should be directed to through email at:

EU/EEA-based users will be asked to expressly consent to provision of personal information or initial setting of cookies when visiting the Website properties so that there is a clear legal basis for processing such data. In other cases personal information will be processed legally by virtue of the performance of the contractual obligations, ScanMaster’ legitimate interest, or the defense or preservation of ScanMaster’ legal rights.

Individual users from the EU/EEA or other regions with laws governing data collection and use, should note that you are agreeing to the transfer of your personal information to the Israel and other jurisdictions in which ScanMaster may operate.

EU/EEA Data Subject Rights

Individuals from the EU/EEA may have the right to exercise additional data subject rights under data privacy laws including the following:

The right to request information about the purpose of the processing; the categories of personal data concerned; who else outside ScanMaster might have received the data from ScanMaster; what the source of the information was (if you did not provide it directly to ScanMaster); and how long it will be stored.

You have a right to correct the record of your personal data maintained by Scanmaster if it is inaccurate. You may also request that we cease using your data for direct marketing purposes.

Right of erasure: this is a right to erasure of personal information that we hold about you if it is no longer necessary in relation to the purpose for which it was originally collected. Please note that ScanMaster may need to retain certain data to complete transactions, perform refunds, maintain underwriting records or comply with legal obligations, tax and accounting requirements, etc.

Right to restrict processing of your personal information in certain circumstances, for example where such data is inaccurate or unlawfully held.

Right to data portability: this right is available in certain circumstances to receive your personal information in a structured, commonly used format and to have such data transferred to another service.

In order to exercise any of these rights please contact us through email at:

Where you have provided consent to passing of personal information or cookie information to ScanMaster through an online consent form, you have the right to withdraw such consent, usually through a similar method as the original consent was given.

You may also have the right to complain to an EU/EEA data protection authority about our collection and use of your personal information.


ScanMaster does not actively market to children and we never knowingly ask a child under 13 to divulge personal information. Services and Information available to registered users on this site are NOT INTENDED FOR USE BY ANY PERSON UNDER THE AGE OF 18.

Changes in this policy & notification

ScanMaster reserves the right to change this policy as and when it sees fit. If our policy on information collection or uses changes, we will advise you by posting a dated copy here and you are advised to visit this page regularly to check for updates. If you are a registered ScanMaster user then you will also be advised via email. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this site prior to the change becoming effective.

Opt out process

You have the option not to be added to mailing lists operated by ScanMaster. To exercise your opt out rights, please send an email to requesting that your personal information be deleted from any mailing lists operated by ScanMaster. You may also follow the unsubscribe instructions located at the bottom of the emails you receive.


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